week 22 instant messaging

Instant messaging eg skype would be beneficial to a library so that library patrons could participate with say an author talk and the author can have a discussion using skype with out having to be within the vicinity of that city,state or even country.

My previous experience with skype has been positive and look forward to using it in the future.

week 21 google docs

I found google docs to be useful so there will be no more messy email attachments.It is all accessible to a person with the internet and secure enough for multiple people to share documents or presentations etc without the risk of invasion of privacy.
I don't have any new google doc tips of my own, but look forward to reading what my colleagues have to share.